Effective Date & Last Updated
Effective Date: 08/09/2025
Last Updated: 08/09/2025
Introduction
BLACMACA Financial Services (“we,” “our,” or “us”) values your privacy and is committed to
protecting your personal information in compliance with the Protection of Personal Information Act (POPIA)
of South Africa.
1. Information We Collect
Personal details (Name, ID number, contact information, address, date of birth). Financial details (Bank
account information, employment details, income). Policy and service information (Insurance, provident
fund, and related financial services records). Technical information (IP address, device type, browser, and
usage data when you access our website).
2. How We Use Your Information
Providing financial products and services. Processing applications, claims, and payments. Communicating
with you about your policy or account. Complying with legal and regulatory obligations. Improving our
website and customer experience.
3. Sharing of Information
We will not sell or rent your personal information. We may share your data with service providers such as
insurers and our CRM platform; regulators and authorities when required by law; third parties only with your
consent or where necessary to provide services.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or
disclosure.
5. Your Rights
Under POPIA, you have the right to: Access and request a copy of your personal information. Request
correction or deletion of inaccurate information. Withdraw consent to processing (where applicable). Lodge a
complaint with the Information Regulator (South Africa).
6. Cookies and Website Usage
Our website may use cookies to improve your browsing experience. You can manage cookies in your browser
settings.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@blacmaca.africa
Phone: 015 004 1830
Address: 331 Bokfontein, North West, South Africa